Frequently Asked Questions

Create your event on Sabaki, activate ticketing, complete the Stripe onboarding and set your prices. Before your first sale goes live, the sabaki team briefly reviews new organizer accounts — usually within a day.

To securely receive payments, you will be redirected once to our partner Stripe to create a so-called “Express” account.

For the initial Stripe Express onboarding, your bank details (IBAN) and basic personal information are sufficient. ID or tax ID is only requested if legal reviews, risk factors, or payout limits are reached.

Go to the event page, click on “Buy ticket now”, select category and pay via Stripe.

Organizers pay nothing — they receive the full ticket price for every sale. Buyers pay a small booking fee (2% + 0,25 € per ticket), shown transparently at checkout before payment. Payment processing is included.

Show your QR code (on phone or printed). The organizer scans it with the integrated check-in interface.

Your earnings are paid out to your bank account after your event has taken place — the payout is released automatically about 5 days after the event ends (passes: after their validity ends). Until then the money collects safely in your Stripe balance, visible in your Stripe dashboard. Holding funds until after the event is standard on ticketing platforms and protects buyers and honest organizers from fake listings.

Credit and debit card, Apple Pay, Google Pay, Klarna, Link and (where enabled) PayPal.

Yes! Tickets can be transferred. Both the QR code and the name on the ticket matter for entry - the QR code is scanned during check-in, and organizers can see and verify the names in their check-in list. If you transfer your ticket to someone else, you should inform the organizer so they can update the name on the ticket.

Passes are an alternative to tickets that allow access to multiple events in a recurring series. While tickets are valid for a single event, passes can be used for multiple events, making them ideal for weekly classes, workshops, or event series. For recurring event series, you can offer both regular tickets and passes, giving your attendees flexibility to choose what works best for them.

You can create two types of passes:

• Count-based passes: Valid for a specific number of events (e.g., "10-Events-Pass"). Each time the pass is used, the remaining count decreases.
• Date range passes: Valid for all events within a specific time period (e.g., "Summer Pass" for June to August). Unlimited use within the validity period.

Pass holders receive a QR code that they can use for entry to any event in the series. When scanned, the system validates the pass and records the check-in. For count-based passes, the remaining uses are automatically updated.